🔐 Privacy Policy

Who We Are
Xtreme Auto Glass – https://xtremeautoglass.ca

What Personal Data We Collect
We collect personal data such as your name, phone number, email address, vehicle information (including VIN), and any files (e.g., photos of damage) you upload through our contact or booking forms. We may also collect browser, IP address, and device information for performance and security.

Why We Collect It
We collect your data to:

• Confirm bookings and contact you about your service

• Send reminders, invoices, or follow-ups

• Ensure safe and secure service delivery

• Improve our site and customer experience

How Long We Retain It
We retain submitted form data for a minimum of 12 months for service records and customer care. Data from clients requesting services (bookings) may be kept longer as part of service history and warranty tracking.

Your Rights
You may request a copy of the personal data we hold, or request its deletion, at any time. To do so, contact: info@xtremeautoglass.ca.

Cookies & Embedded Content
Some pages may use cookies or embed third-party content (e.g., Google Maps, YouTube). These services may collect tracking information per their own privacy policies.

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💸 Refund Policy

At Xtreme Auto Glass, customer satisfaction is our top priority. However, due to the nature of our service-based business:

• All services are non-refundable once labor and materials have been provided or the installation has been completed.

• If you are unsatisfied with your repair or replacement for any reason, we encourage you to contact us within 7 days of service so we can inspect and address the issue.

• If any part of your installation fails due to workmanship or material defects, this may be covered under our warranty (see below).

Note: No refunds are provided for missed appointments without prior cancellation or no-shows.

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🛡️ Limited Lifetime Warranty

We proudly offer a Limited Lifetime Warranty on all our auto glass installations.

What’s Covered:

• Air leaks or water leaks around installed glass

• Loose molding or improper sealant application

• Manufacturer defects in replacement glass (OEM or equivalent)

What’s Not Covered:

• Damage due to accidents, vandalism, misuse, or impact after installation

• Rust damage interfering with glass adhesion

• Future cracks or chips unrelated to our installation

How to Claim:
Contact us at (647) 507-5078 or info@xtremeautoglass.ca with proof of service and a photo or video of the issue. Warranty coverage is valid only for the original vehicle and customer.